Roll Laminator Frequently Asked Questions

How long is the warranty on my laminator?

All royal sovereign laminators come with a one year warranty on parts and labor. The rollers on all royal sovereign laminators come with a 6 month warranty.

How can I order parts?

Contact your dealer or contact Royal Sovereign Customer support at 1-800-397-1025 or at Graphicsupport@royalsovereign.com to order parts

My finished product is curling...

The possible cause for this is too much tension on the back rollers. Please contact Royal Sovereign Graphics support to troubleshoot.

When do I use hot laminating vs cold laminating?

There are many different films and substrates used in varying applications. Ultimately the end use application should determine the materials used. A Fleet graphic for example should be printed and laminated using Cold UV Vinyl, whereas a Book cover could be printed on more economical paper and laminated using a Thermal PET. 

Basic guidelines. Thermal laminates are much lower cost than Cold laminates. 
Thermal laminating is usually both sides (encapsulation) while Cold is usually one side. 
Paper substrates can withstand heat and are therefore suitable for Thermal laminating. 
Vinyl substrates will melt and stretch under heat and must therefore use Cold laminates. 
Paper graphics are usually laminated using Thermal films, and can also use Cold films. 
Vinyl graphics are laminated using Cold films only. 

Tip. For Paper Inkjet graphics use low-melt Thermal films such as RoyalamII or Lomel.

The material I am laminating is not as vibrant as I would like...

Please ensure the temperature is set at the appropriate degree based on the mil thickness.

Please contact Royal Sovereign customer support if problem persist at 1-800-397-1025 or at Graphicsupport@royalsovereign.com

Why are my Laminator rollers are not heating?

Please Ensure Laminating Mode is on Hot and not Cold press c/hot button to change mode

Please contact Royal Sovereign Customer support if problem persist at 1-800-397-1025 or at Graphicsupport@royalsovereign.com

Why is my roll laminator skewing?

Please ensure that the material is being feed evenly and smoothly into the unit.

Please contact Royal Sovereign Customer support if problem persist at 1-800-397-1025 or at Graphicsupport@royalsovereign.com

My machine comes on but my rollers don’t work.

Make sure that all of the safety switches are being contacted. If the safety switch is not fully engaged, the machine will not roll. The safety switches are usually located on the right frame of the laminator (the side with the control pad) and it looks like a black or gray switch that has a small movable metal tab that clicks when activated.

Make sure that the emergency stops are disengaged.

When I turn on my laminator there is a constant beeping and the machine will not roll.

Make sure that the emergency stop is NOT pushed in.

Where can I find instructions on how to web the film on my laminator?

In every owner’s manual there is a webbing diagram. However, to get a visual on how webbing is performed, please look for the Royal Sovereign USA video channel on youtube.com

Where can I find instructions on how to service my laminator?

Please refer to the list of videos on www.royalsovereign.com under the link of “how to videos” in the support section or you can refer to the list of videos located on “Royal Sovereign USA” on youtube.com.