Royal Sovereign Frequently Asked Questions

Frequently Asked Questions

General Information

Customer Service

Portable Air Conditioners

General Information FAQs

Ref#: FAQ11

Can I buy direct from Royal Sovereign?

Customer Service FAQs

Ref#: FAQ14

Can I order replacement parts?

Appliances - Portable Air Conditioners FAQs

Ref#: FAQ106

How do I insert batteries into the remote control.

Ref#: FAQ119

How does the timer work?

Ref#: FAQ112

I would like to purchase some parts for my air conditioner. How do I do this?

Ref#: FAQ116

Does my air conditioner have auto restart?

Ref#: FAQ109

How do I change the digital display readout from Celsius to Farhenheit?

Ref#: FAQ108

Where can I find my product's serial number?

Ref#: FAQ107

Where is the filter located?

Ref#: FAQ111

My air conditioner does not turn on.

Ref#: FAQ104

I have broken or missing caster, window kit, remote control.

Ref#: FAQ103

My air conditioner is plugged in, but will not turn on.

Ref#: FAQ114

The temperature of my air conditioner is stuck on 75 degrees. How can I change this?

Ref#: FAQ118

How do I clean the inside of my air conditioner?

Ref#: FAQ115

The temperature of my air conditioner is stuck on 75 degrees. How can I change this?

Ref#: FAQ58

My manual has several model numbers listed, which do I have?

Ref#: FAQ113

How do I install my portable air conditioner?

Ref#: FAQ66

My casters are cracked, missing, or damaged how do I get them repaired?

Ref#: FAQ105

My compressor does not turn on.

Ref#: FAQ117

How fast does the air conditioner cool the room?

Ref#: FAQ102

My air conditioner is blowing hot air, how do I change it to cold?

Ref#: FAQ110

When I turn on my air conditioner it makes a loud noise. Is this normal?

Ref#: FAQ77

Can I install my portable air conditioner into a cabinet?

Ref#: FAQ61

I setup my unit but it will not power on, what is wrong?

Ref#: FAQ74

Can I wash the black filter?

Ref#: FAQ78

How do I store my portable air conditioner for the winter?

Ref#: FAQ57

What are the electrical requirements?

Ref#: FAQ70

Where can a portable air conditioner be used?

Ref#: FAQ65

Why are the COMP or ALARM light on or flashing and the unit does not run?

Ref#: FAQ73

What type of floor could the portable air conditioner be installed on?

Ref#: FAQ53

I have an EX series portable air conditioner, why does my unit have two hoses?

Ref#: FAQ76

My model unit comes with an external water tray; what is it for?

Ref#: FAQ79

What is AUTO MODE? What does it do?

Ref#: FAQ60

There appears to be Styrofoam packing material inside my unit, should I remove it?

Ref#: FAQ75

I have the model type portable air conditioner that came with an external water tray and I setup it up for continuous drainage with the water tube resting in the external water tray. The water overflowed the tray. Why didn’t the water full indicator come on and shut the unit off before water overflowed on the floor?

Ref#: FAQ67

Why does my portable air conditioner cool for a short period of time and then turns off?

Ref#: FAQ52

Can I bend the exhaust hose?

Ref#: FAQ69

Can a piece of wire mesh or an dryer type vent cover be installed on the end of the exhaust hose to prevent insects, small animals, or rain water from entering the hose?

Ref#: FAQ71

I installed my portable air conditioner in the office and/or computer room and it doesn’t seem to cool enough; what could be wrong?

Ref#: FAQ51

Can the unit be used without the exhaust hose?

Ref#: FAQ64

Why does the compressor shut off, cool air stops blowing when the room does not reach the desired temperature that I set?

Ref#: FAQ68

Why doesn’t the air blowing from my portable unit feel as cool as my window unit?

Ref#: FAQ62

There seems to be cold air blowing out of the vent but why isn’t the room getting cool?

Ref#: FAQ56

Can I setup the unit for continuous drainage?

Ref#: FAQ55

How will I know when the unit needs to be drained?

Ref#: FAQ59

What if my widow kit does not fully fill in the window opening?

Ref#: FAQ54

Does the unit need to be drained?

Ref#: FAQ63

Why is my unit not blowing cold air, does not cool much, if at all?

Ref#: FAQ72

My portable air conditioner is leaking water on the floor, what could be wrong?

Ref#: FAQ50

Can I add an extra exhaust hose?

Ref#: FAQ48

Is the exhaust from the unit harmful?

Ref#: FAQ49

How long is the exhaust hose?

Ref#: FAQ45

What should I consider when buying a portable air conditioner?

Ref#: FAQ39

How do I know when to empty the water reservoir?

Ref#: FAQ47

Does the portable air conditioner need to be vented?

Appliances - Dehumidifiers FAQs

Ref#: FAQ43

Why does my unit run, but no air blows out the front?

Ref#: FAQ42

Why do the coils frost up?

Ref#: FAQ40

How do I know what setting to use with my dehumidifier?

Ref#: FAQ44

Why does the fan keep running even though the compressor is off?

Ref#: FAQ35

Why do I need a dehumidifier?

Ref#: FAQ41

Is it normal for my unit to run continuously?

Ref#: FAQ38

Why does my dehumidifier ice up?

Ref#: FAQ36

How does my Royal Sovereign dehumidifier work?

Ref#: FAQ37

Should I run my dehumidifier all year long?

Appliances - Heaters FAQs

Ref#: FAQ94

Do I need tools to wall mount the heater?

Ref#: FAQ91

Does the remote control come with batteries?

Ref#: FAQ93

Do I have to wall mount the heater or can I use it on my desk?

Ref#: FAQ95

If the heater is Splash Proof, does that mean it is water proof?

Ref#: FAQ92

Will my wall get hot if I mount the heater to it?

Appliances - Food Storage Systems FAQs

Ref#: FAQ83

Do I have to buy special plates to use with the Prep and Seal plate covers?

Ref#: FAQ84

Can I put my plate cover in the dishwasher?

Ref#: FAQ85

Does the vacuum pump run on batteries or do you plug it in?

Ref#: FAQ81

Can I put my plate cover in the microwave?

Ref#: FAQ82

Can I use all the Prep and Seal Accessories with the same automatic vacuum pump?

Office Products - Cash Management FAQs

Ref#: FAQ31

What is that ticking noise I hear when I turn on a Royal Sovereign electric coin sorter?

Ref#: FAQ33

Can I use flat coin wrappers with Royal Sovereign Coin Sorters?

Ref#: FAQ34

Why do my coins skip off the top of the tube and not filter into the coin slots?

Ref#: FAQ30

Why do pennies occasionally sort into the dime tube?

Ref#: FAQ32

Do I have to use Royal Sovereign coin wrappers with Royal Sovereign Coin Sorters?

Ref#: FAQ28

What does the Batch Counting feature do on the Royal Sovereign Cash Counters?

Ref#: FAQ27

Why does my Royal Sovereign Cash Counter make a ticking noise every time I turn it on?

Ref#: FAQ29

What does the ADD function do on Royal Sovereign Cash Counters?

Ref#: FAQ25

Do Royal Sovereign Cash Counters count total dollar amounts?

Ref#: FAQ26

Why do the Royal Sovereign Cash Counters allow counterfeit bills to pass through if they possess counterfeit detection functions?

Office Products - Laminators FAQs

Ref#: FAQ21

Can the Royal Sovereign Heat-Sealed Pouch Board be used with any laminator?

Ref#: FAQ22

How do I know when the Laminator is heated to the correct temperature?

Ref#: FAQ23

Why do my laminated sheets bend or curl?

Ref#: FAQ20

How do I clear a jam?

Ref#: FAQ17

Why did Royal Sovereign supply 3 and 5mil thickness samples with my new laminator?

Ref#: FAQ18

What is the advantage of Royal Sovereign letter-size pouches being “undersized” at 8 ¾” x 11 ¼” while competitive brands are 9” x 11 ½”?

Ref#: FAQ16

What is the mil thickness of the sample pouches that came with my new Royal Sovereign laminator?

Ref#: FAQ19

My new laminator came with a carrier, do I need a carrier?

Ref#: FAQ15

Can I use another brand of pouches in a Royal Sovereign brand laminator?

Office Products - Shredders FAQs

Ref#: FAQ99

Do I need a bag to collect the shredded paper?

Ref#: FAQ96

Can the shredder shred Credit Cards?

Ref#: FAQ98

Why are there 3 entries on my shredder?

Ref#: FAQ97

What is auto-feed?

Ref#: FAQ100

What do I do when the Motor Overheat/ Overload light comes on?

Office Products - Binding Machines FAQs

Ref#: FAQ90

Papers are falling out of the documents I just bound.

Ref#: FAQ88

How do I know where to line up the paper so the holes are lined up evenly on the page?

Ref#: FAQ87

What happens to the paper that is punched?

Ref#: FAQ89

The holes are only partially punched on my papers.

Ref#: FAQ86

If I bind a presentation and I need to add another page, can I do that?

Office Products - Binding Supplies FAQs

Ref#: FAQ120

How many sheets of paper can fit in one size comb?

Ref#: FAQ121

If I bind a presentation and I need to add another page, can I do that?

Graphics - Roll Lamination FAQs

Ref#: FAQ80

When do I use Hot or Cold?